Privacy Policy
Effective Date: Monday, September 15, 2025
Last Updated: Monday, September 15, 2025
ArcFlo (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.arcflo.com] (“Website”). By accessing or using our Website, you agree to the terms of this Privacy Policy.
1. Information We Collect
Personal Information: We may collect personal data that you voluntarily provide to us, including:
Name
Company name
Email address
Phone number
Shipping/billing address
Job title
Project files or RFQ documentation
Automatically Collected Information: When you access the Website, we may automatically collect data such as:
IP address
Browser type
Device information
Operating system
Referring URLs
Date/time stamps
Behavior on the site (pages visited, time spent, etc.)
Cookies and Tracking Technologies: We use cookies, pixels, and other tracking technologies to analyze site traffic, remember your preferences, and improve your browsing experience.
2. How We Use Your Information
We may use your information to:
Respond to inquiries or quotes
Deliver requested products or services
Improve the design, content, and user experience of our Website
Send transactional or promotional emails (with opt-out option)
Analyze usage trends and measure site performance
Protect our systems and prevent fraud or abuse
3. Disclosure of Your Information
We do not sell your data. We may share your information with:
Service providers (e.g., CRM, analytics, IT support) under strict confidentiality agreements
Law enforcement or regulators when required by law
Affiliates or successors in case of merger, acquisition, or asset sale
4. Data Retention
We retain personal information only for as long as necessary to fulfill its intended purpose, comply with legal obligations, or enforce our agreements.
5. Your Rights & Choices
You may:
Request access to or correction of your data
Opt out of marketing communications
Request deletion of your personal information (subject to exceptions)
To exercise your rights, contact us at info.arcflo@arcflotech.com.
6. Data Security
We implement appropriate physical, technical, and administrative safeguards to protect your personal information from unauthorized access, disclosure, or loss. However, no online platform can guarantee 100% security.
7. Third-Party Links
Our Website may contain links to external sites we do not operate. We are not responsible for the content or privacy practices of those sites.
8. Children’s Privacy
Our Website is not directed toward children under 13, and we do not knowingly collect information from them.
9. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be reflected on this page with a new “Last Updated” date.